Frequently Asked Questions
The questions we get most, answered. Straight forward no bullsh#t.
The gear
Is this gear really worn and tested on the channel?
Yes. We wear it in the shop and we use it on camera. If you've watched a build on the BeefyMachine YouTube channel, you've seen this gear get used the way you'd use it. It's proof of work, not merch.
Watch it in action on the Media page or on YouTube.
What is the gear made of?
Every product page has the details. The heavyweight tees are 100% US Cotton at 6oz, built just like our traditional heavyweight shirts. The lightweight tees are made for hot shop days but all day comfort. Hats are built on the Richardson 112 trucker: structured fit, pre-curved bill, mesh back and an adjustable snapback.
How do I pick the right tee size?
Every t-shirt page has a Size chart link under the size selector. It lists chest and waist measurements in inches for each size. Hats are one size and adjust with the snapback.
Orders and shipping
How much is shipping, and how long does it take?
Shipping is a flat rate per order, not per item. US orders ship for $8.00, and orders of $125 or more ship free.
Tees, hoodies and hats take 3 to 5 business days to process. Stickers take 2 to 3. Then standard delivery takes 5 to 8 business days.
Tilt buckets and other excavator attachments are built to order. Freight is included in the price, and we confirm your ship date after your order is processed.
The full details are on the Shipping & Returns page.
Do you ship outside the US?
Not right now. Tees, hats and stickers ship to all 50 US states only, including Alaska and Hawaii.
DXF files are digital, so you can buy and download them from anywhere in the world.
How do I track my order?
We email you a tracking number when your order ships. Give it 24 hours to activate, then follow it on USPS.com or UPS.com. Your order confirmation email also has a tracking link.
Returns and privacy
Can I return something?
Tees, hoodies and hats can be returned within 30 days if they're unworn and unwashed with the tags attached. Hats can't have a bent brim. Stickers and DXF files are final sale. Tilt buckets are built to your machine and can't be returned.
If something arrives damaged or wrong, email us within 7 days with your order number and a photo and we'll make it right. See the Shipping & Returns page for how to start a return.
Do I need an account to order?
No. Guest checkout is the default. An account is optional.
What do you do with my personal information?
We collect what we need to process your order and run the store. The full details are in our Privacy Policy. You can opt out of data sharing on the Your Privacy Choices page. Questions go to support@beefymachine.com.
Still need an answer?
Email support@beefymachine.com. We reply in 1 to 2 business days, usually the same day. You can also use the Contact page.